- Privacy Policy ~ Dlair.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We will not share your information. We also work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Rest assured, your info is safe with us.
- Shipping Policy ~ Dlair.com now offers FREE ground shipping to the continental US! Please allow 10 business days for arrival. For International Orders, UPS is our preffered shipping method. Customer will pay the actual shipping charges. For example, a 2 pound package sent to Australia will cost $85 and will arrive in 3-5 days.
- Payment Policy~We accept Visa and MasterCard. All sales come with a money back guarantee. See the return policy below for details. Personal checks will be considered through email correspondence.
- Return Policy ~ We extend a 30 day money back guarantee with almost our products. Just send us an email, explain why you wish to return the item, (wrong size, color, or just not what you expected), and we will email you directions for return. Sorry, we do not pay for the return shipping. Items must be returned in the same packaging and condition as received. *Please note special made to order items (such as statues) are non refundable.
- Damaged Goods Policy~ If upon arrival, any or all merchandise has been damaged in shipping, please notify us immediately!
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